We know plans change. Here’s what you need to know about exchanging or refunding your tickets, along with general booking terms. 

Sold Out Shows

£15 Mondays

Every Monday, all Royal Court tickets are £15. Available to book from 9am on the day (online only).

Online Returns

Every day at midday we release returned tickets for the following day’s performance, plus any final returns for that evening.

Excluding Monday performances.

In-Person Returns Queue

To join the in-person returns queue head to Box Office who will direct you to the queue. Any returns or standing tickets will be sold to the queue from 90 minutes before each performance. The queue may be closed once it reaches capacity for that evenings performance.


 

TodayTix Rush

For our Downstairs productions, tickets may be available through TodayTix Rush. Try your luck with £25 Rush tickets through the TodayTix app at 10am, Tue – Sat.

Become a Supporter

By supporting the Royal Court, you’ll help us to champion extraordinary new playwrights, tell game-changing stories and nurture the next generation of fearless talent.

In return, you’ll enjoy priority booking, exclusive events, behind-the-scenes access, and recognition as a key part of our story.

*Please note, tickets to sold-out performances of Krapp's Last Tape / Godot's To-Do List will be limited to maximum of 2 per customer, subject to availability

Find out more

Important Information

Can I get a refund or exchange my ticket?

Refunds are only offered if a performance is cancelled.

If you can’t attend, we can offer:

  • An exchange to another performance
  • A credit voucher valid for 1 year

Just let us know at least 48 hours before the show. 

We do not offer partial refunds. If your chosen price band is sold out for the new date, we’ll match you to the closest available band instead. 

Ticket Resale & Reissue

If a show has sold out: 

  • We’re happy to try and resell your tickets (once all other house tickets are gone)
  • If we’re successful, you’ll be issued credit valid for 1 year
  • Tickets can’t be resold via unauthorised third-party sellers 

Tickets transferred or sold via unauthorised channels may be cancelled without refund, and any Royal Court memberships may be revoked. 

Ticket Delivery
  • We use e-tickets - show them on your phone or tablet 
  • Don’t have a device or printer? Let Box Office staff know when you arrive, and we’ll help 
Promotional Pricing & Offers

Promotional pricing may be introduced at the theatre’s discretion and applies only to new bookings made during the promotional period. No refunds or price adjustments will be made for tickets purchased prior to an offer being introduced.

Age Guidance

Most shows are suitable for ages 14+, though some may have a higher recommendation. Check the individual production page for guidance. 

Fees & Charges
  • No booking fees on e-tickets booked directly through us
  • All tickets in the Jerwood Theatre Downstairs include a £1.50 restoration levy, supporting essential maintenance and upkeep
  • Tickets sold for other venues (e.g. West End transfers) may include a booking fee
  • Third-party agents may charge additional fees 
Gift Vouchers & Theatre Tokens

 Gift Vouchers 

  • Buy at Box Office for any amount up to £1000
  • Valid for 1 year, redeemable online, by phone, or in person 

 Theatre Tokens 

  • Can be redeemed in person or by phone
  • Sold in person only, once our in-person Box Office opens 

 Reservations & Groups 

  • Group bookings can be held for up to 4 weeks or until 1 week before the show, whichever is sooner
  • If unpaid by then, seats will be released without further notice 
Your Visit: Theatre Terms

The management reserves the right to: 

  • Refuse admission or ask audience members to leave 
  • Deny latecomers entry or delay it until an appropriate break 
  • Cancel performances due to cast illness or external issues (without liability beyond a refund or exchange) 
  • Note that trigger warnings and content advisories are listed online and emailed to bookers ahead of the show