Attending a Performance
The Royal Court in Sloane Square has multiple theatre spaces:
The Jerwood Theatre Downstairs is a proscenium-arch theatre seating approximately 370 people over three levels: Stalls, Circle and Balcony.
The Jerwood Theatre Upstairs is a studio space which seats approximately 85 people. Located on the fourth floor of the theatre, it is accessible by lift or stairs.
The Royal Court Box Office will, on occasion, also sell tickets for productions at other venues. Patrons will be notified of this at the time of booking and the address of the venue will be clearly marked on the front of your tickets.
CLOAKROOM & BAGS POLICY
A cloakroom is available on the stalls levels for customers to check in any large bags or bulky items at £1 per item. Please note that bags may be searched before checking them into the cloakroom.
The Royal Court operates a strict no latecomers or re-admittance policy for most shows. This is due to the intimate nature of our theatre spaces and, therefore, for the benefit of the actors on stage.
For Jerwood Theatre Downstairs productions, we endeavour to accommodate at least one point to admit latecomers, which is decided by the production’s Director. However, this is not always possible. Our Jerwood Theatre Upstairs productions rarely have late admission points as late entry will generally involve crossing the stage. Please note that if we are able to admit latecomers, we will always direct patrons to the nearest available vacant seats inside the auditorium and not necessarily to their actual seats. This is to ensure as little disruption as possible.
Latecomer monitors for the JTD are provided Front of House and latecomers can be given a playtext to follow the play if required.
RETURNS AND EXCHANGES
Please see this guide for further information
TRIGGER & CONTENT WARNINGS
We don’t want to spoil anyone’s experience of a new play at the Royal Court and therefore avoid giving too much away when promoting the play. It’s often the unexpected shared moments and plot twists that capture the audience and create the debate and conversation beyond the performance.
However we’re also conscious that these moments can be particularly distressing for some individuals. If there are certain themes that you know would cause you extreme distress and you’d like to speak to one of the Royal Court team to find out more about a show before you book you can call the Box Office on 020 7565 5000 or email us on email@example.com.
CHILDREN AND YOUNG PEOPLE
Most Royal Court productions have a general age recommendation of 14+.
Certain productions may have older or younger age recommendations, which will be clearly displayed online and on all marketing print.
The Box Office team can advise you of the reasons for these age recommendations for individual productions. There are strictly no children under the age of six permitted inside either of the auditoriums; this includes babes in arms. Under no circumstances can babies or children under the age of sixteen be left under the supervision of theatre staff.
For more information on Education Groups at the Royal Court, please see our Schools section.
The Royal Court sells playtexts in place of programmes. These contain the play’s entire script as well as cast and creative biographies.
During the run of a production, playtexts are available at a reduced price of £4 – £5.
After a production closes, they are available from the Bookshop at the publisher’s RRP.
All mobile phones must be turned off before entering our auditoriums; this is a condition of entry.
There is strictly no photography in either of the auditoriums as all Royal Court set designs are copyrighted. Photographs in Front of House areas may be taken with the permission of the Duty Manager.
WHAT TO WEAR
There is no dress code; however, in the summer months, we suggest that you dress appropriately for the weather. Whilst both our theatre spaces are air-conditioned, this can achieve limited results against adverse outside temperatures when they are at full capacity.
We encourage all feedback and endeavour to respond within three working days. All feedback should be forwarded to firstname.lastname@example.org. It will then be passed on to the appropriate department.
The Royal Court Theatre sells tickets through a select number of ticket agents. These currently include: TodayTix and London Theatre Direct. These ticketing agents provide a ticketing service for a number of companies. If you have any questions regarding tickets you bought from a ticket agent please contact the Royal Court Theatre Box Office on email@example.com or 020 7565 5000.