Returns, Exchanges and Terms

To hear of any future ticket releases for a sold-out production, sign up to the waitlist here. 

Every Monday, all Royal Court tickets are £15. Available to book from 9am on the day (online only).

Every day at midday we release returned tickets for the following day’s performance, plus any final returns for that evening.

Excluding Monday performances.

To join the in-person returns and standing tickets queue, head to Box Office anytime from 12pm to collect a queue number for the next performance. 

You do not need to remain in the building but must be back in the designated waiting area 90 minutes before the performance. Any available returns and standing tickets will be sold by our team from this point. On Matinee days, queue numbers for the evening performance can only be issued once the Matinee has begun.  

Each person can queue for up to 2 tickets. The queue may be closed once it reaches capacity 

For our Downstairs productions, tickets may be available through TodayTix Rush. Try your luck with £25 Rush tickets through the TodayTix app at 10am, Tue – Sat.

By supporting the Royal Court, you’ll help us to champion extraordinary new playwrights, tell game-changing stories and nurture the next generation of fearless talent.

In return, you’ll enjoy priority booking, exclusive events, behind-the-scenes access, and recognition as a key part of our story.

Find out more

Refunds are only offered if a performance is cancelled.

If you can’t attend, we can offer:

• An exchange to another performance (subject to availability)
• A credit voucher valid for 1 year

Just let us know at least 48 hours before the show. 

We do not offer partial refunds. If your chosen price band is sold out for the new date, we’ll match you to the closest available band instead. 

If a show has sold out: 

• We’re happy to try and resell your tickets (once all other house tickets are gone)
• If we’re successful, you’ll be issued credit valid for 1 year
• Tickets can’t be resold via unauthorised third-party sellers 

Tickets transferred or sold via unauthorised channels may be cancelled without refund, and any Royal Court memberships may be revoked. 

• We use e-tickets - show them on your phone or tablet 
• Don’t have a device or printer? Let Box Office staff know when you arrive, and we’ll help 

Promotional pricing may be introduced at the theatre’s discretion and applies only to new bookings made during the promotional period. No refunds or price adjustments will be made for tickets purchased prior to an offer being introduced.

Most shows are suitable for ages 14+, though some may have a higher recommendation. Check the individual production page for guidance. 

• No booking fees on e-tickets booked directly through us
• All tickets in the Jerwood Theatre Downstairs include a £1.50 restoration levy, supporting essential maintenance and upkeep
• Tickets sold for other venues (e.g. West End transfers) may include a booking fee
• Third-party agents may charge additional fees 

 Gift Vouchers 

• Buy at Box Office for any amount up to £1000
• Valid for 1 year, redeemable online, by phone, or in person 

 Theatre Tokens 

• Can be redeemed in person or by phone
• Sold in person only, once our in-person Box Office opens 

 Reservations & Groups 

• Group bookings can be held for up to 4 weeks or until 1 week before the show, whichever is sooner
• If unpaid by then, seats will be released without further notice 

The management reserves the right to: 

• Refuse admission or ask audience members to leave 
• Deny latecomers entry or delay it until an appropriate break 
• Cancel performances due to cast illness or external issues (without liability beyond a refund or exchange) 
• Note that trigger warnings and content advisories are listed online and emailed to bookers ahead of the show 

We cannot guarantee the validity of tickets purchased via third-party resale platforms such as Viagogo. Invalid or duplicated tickets will be refused entry.

TodayTix are a verified seller.