Freelancer Policy Hub

We ask everyone who works with us to sign up to our Code of Conduct. This sets out the fundamental principles for how we work together: guidelines and expectations against which we can all be held accountable, and take action if things go wrong.

Here you can also access a full range of organisational policies (below), including what to expect from us, and the procedures we'll follow if needed.

If you'd like more information about how to raise a concern or complaint, including confidential reporting, please click here.

(Oh, and the most important policy of all: while you're working with us, freelancers get 20% off in our Bar & Kitchen! Just pick up your welcome card and show it at the bar when ordering.)