Privacy Policy

Privacy commitment

The royalcourttheatre.com website is owned and operated by The English Stage Company. We are committed to safeguarding your privacy online. This Privacy Policy sets out the basis on which we will process any personal data we collect from you or that you provide to us. Please read the following Privacy Policy to understand how we use and protect the information that you provide to us.

Personal Information

The details which you provide about yourself and any information which identifies you such as your name, address, email address, telephone number, country of residence and credit and debit card details (“Personal Information”) will only be retained by us if you provide this information when using one of the services available on our website, subscribing to one of our email lists or when purchasing tickets. Personal Information will be held on our system and used for operational purposes such as the processing of bookings and orders in connection with our on-line ticket and book ordering services and for mailing list subscriptions. If you opt in to marketing communications, your information may also be used to enable us and third party websites to display relevant and targeted advertisements, based on previous behaviour, purchases, or any other relevant information.

In order to process a transaction, your Personal Information and card details may be passed to third party service providers. Card details will only be used for the purpose of handling an individual transaction.

The Personal Information you supply to us when you opt in to marketing communications will be used by the Royal Court to keep you up-to-date with events and activities organised by the Royal Court.

When purchasing tickets you are given the opportunity to opt in to receiving news and information from the Royal Court and its co-producers, other arts organisations and our sponsors.

When you opt in to marketing communications you are given the opportunity to opt in to receiving information from co-producers and other arts organisations. The Royal Court will only pass on your Personal Information for marketing purposes if the relevant box has been ticked.

Each e-mail we send you offers you the opportunity to opt out of future marketing communications or you can ask us to do this by e-mailing [email protected]

Use and disclosure of Personal Information

If you contact us we reserve the right to keep a record of that correspondence and incorporate the information it contains into our database

If we are required by law or requested by the police or a regulatory or government authority investigating potentially illegal activities to provide information concerning your activities whilst using the network we shall do so. We may also disclose Personal Information to appropriate third parties to assist in anti-fraud checks and investigations.

How we protect information

We take every precaution to protect your information. To this end all Personal Information stored by us is kept on servers in a secure environment. Save as agreed by you for marketing purposes, only employees and approved contractors/developers we may appoint from time to time, and who need the information to perform a specific job, are granted access to personally identifiable information.

Users Under 18

If you are under 18, please ensure that you obtain your parent/guardian’s consent beforehand whenever you provide Personal Information to the website. Users without such consent are not allowed to provide us with Personal Information.